Straight-talking insurance brokers who know their stuff.
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Business Insurance
For all businesses great and small, we’ve got the know-how to get you sorted.
Finding business insurance an uphill battle? There’s light at the end of that tunnel, and it’s not a train. You need an Insurance Sherpa to cut through the jargon jungle and steer you in the right direction.
Short Stay Insurance
Whether you are a Landlord letting an entire property, or hosting in your primary residence, Ceneta can help.
What’s the Ceneta difference? Our brokers have been there and done that. We have years of experience as Short Stay property operators, so we get you.
Ceneta Insurance Services are business insurance brokers focused on small-to-medium enterprise, Airbnb, Short Stay, and Landlord insurance. We’ll find the right cover to protect your valuable assets.
Why choose us?
Tailor-made insurance
We take the time to learn about your business and tailor an insurance program that’s right for you.
Personal service
We don’t use call centres. When you call, you will be able to speak with one of our friendly brokers.
We’ve got muscle!
With the backing of PSC Network, we have access to market-leading insurance products for your every need.
Pay by the month
Want to pay in instalments? We can arrange premium funding through our funding providers (charges apply).
Who is Ceneta?
Sick of dealing with big insurers who don’t know your name?
Ceneta Insurance is family-owned and run, just like many of our clients. We are a small team with a big heart, and we care about our clients and their businesses.
Who is Ceneta?
Sick of dealing with big insurers who don’t know your name?
Ceneta Insurance is family owned and run, just like many of our clients. We are a small team with a big heart, and we care about our clients and their businesses.
FAQ
Why use an insurance broker?
Using a broker means you’ll have expert advice on hand to help find solutions to your specific insurance needs, including the most difficult of business risks.
Insurance cover can be complex, and it changes. Working with a broker means you’re getting expert advice about the type of insurance you need to best manage your risks and protect your assets.
Your insurance broker will work with you to identify the key insurance risks that you or your business face. In the event of a claim, your Broker is your best friend. They will manage your claim and liaise with the insurer to achieve the best possible outcome.
Why haven’t I heard of the insurer you are recommending?
There are 2 types of insurers in the world:
- Direct-to-market insurers – are the household name insurers that you see advertising every day. They sell their products directly to consumers. You can buy your insurance directly from them, often online. They typically deal in retail products like Home, Motor Vehicle, and Travel insurance.
- Intermediated insurers – These insurers will only sell their products through licenced insurance brokers, often because the products are of a more complex nature and require professional advice. For instance, for businesses requiring Public Liability, Professional Indemnity, Industrial Special Risk, and other business covers.
I’m purchasing a property…Should I wait until settlement to arrange insurance?
No, you need to commence your insurance as soon as you sign a Contract of Sale. This is because you can’t guarantee that the vendor will have or maintain their insurance and if something happens to the property before settlement, it may not be covered.
Can I pay by the month at no extra cost?
That depends on the insurer. Some offer instalment payments at no extra cost, and others don’t. We will always present you with the best value quote, and that may not be from the insurer that offers free monthly instalment payments. We do have an alternative solution: You can pay by the month via a third party premium funding facility, but charges apply. We can advise you when the time comes.
Who do I call if I want to lodge a claim?
Call your broker first!
They can guide you through the next steps in order to get your claim lodged and get you sorted.
It’s part of our service to advocate on your behalf with your insurer. Many insurers will not deal directly with policy-holders, so all communication needs to be via your Broker.